Meet the Training Instructors
Tom Gibson
Tom Gibson是一位经验丰富的技术培训专家，拥有超过25年世界级技术培训推广和开发经验。Tom曾是美国海军电子战专家，负责为新兵训练营的入伍新兵提供指导。A CommScope Certified DOCSIS and CMTS operator, Tom is an expert in networking, as well as in DOCSIS and PacketCable technologies. For the past 20 years, he has used his expertise at CommScope to train engineers all over the world. Tom还在当地县教育委员会任职，帮助确保为当地儿童提供优质的公共教育。Tom热衷户外活动、打猎和钓鱼，喜欢一切机械相关活动。
Paul Lukowski
Paul Lukowski is a CommScope Certified DOCSIS and CMTS operator and has over 30 years of experience as a telecommunications professional. 最初在美国空军担任电信专家，负责为数据和语音网络提供支持。而后，Paul进入私营企业担任系统工程师，为各种私营机构提供IP协议、路由器、交换机和LAN支持。他拥有丰富的技术培训经验，包括开发网络培训和导师辅导培训。Paul has over 15 years of experience with CommScope as a technical instructor. 他在多个不同技术领域均表现出精湛能力和专业知识，曾教授过DOCSIS、IP、帧中继、视频、无源光纤网络(PON)、视频加密和数字视频切换等诸多课程。
Jim Nagle
Jim Nagle is a Senior Professional Trainer with 20-plus years of experience in the telecommunications industry. 培训经验广泛涵盖电缆和电信行业，包括硬件产品和软件产品。At CommScope he designs and delivers training for the Assurance product suite to MSOs globally, both on-site and remotely. 他拥有学士和MBA学位，而且持有项目管理证书。他荣获认证高级技师资格，一直担任NCTI学监。NCTI是一家杰出的宽带电缆技术人员和客户服务代表培训机构。同时也是SCTE会员。
Tom Wang
Tom Wang is a Senior Professional Instructor based out of the CommScope office in Suwanee, Georgia. He has a Bachelor of Science degree in Electrical Engineering Technology and has worked at CommScope for the last 23 years. During his first 13 years, he worked as a Staff Technical Support Engineer for Cornerstone Voice and Touchstone CPE products. For the past 10 years, he has provided training for the C4 CMTS and E6000 CER products. He is a CommScope Certified DOCSIS and CMTS Operator and is currently working on the new DOCSIS 3.1, Converged Cable Access Platform (CCAP) and Distributed Access Architecture (DAA) Technologies.
了解人们对于ARRIS培训的看法
“课程完美契合我的需求，导师对辅导内容了如指掌。”
Resa - Innovative Telephone
“Tom在课程中表现出众，始终与我们保持互动，确保大家最终都能切实掌握产品和CLI知识。谢谢，Tom”
Steven - NBN
“课程很棒”
Hector - Comcast
“讲授课程的培训师非常出色，他不仅十分了解培训产品和技术，而且对行业和MSO也颇有见地，有助于提出极高价值的实际操作建议。”
Jorge - 高级系统工程师
“Paul是一位出色的导师，非常博学。”
Brandt - 网络工程师
网络培训模块 – E6D101 – E6000 CER硬件概述
“我喜欢课程期间展示的所有硬件图形。在学习UPIC和DPIC时，我也非常喜欢分解CLI命令。”
Anonymous - 软件工程师
Alejandro Echeverria – E6D203 - E6000 CER操作
“[Alejandro]不仅对课程材料和概念了如指掌，还十分注重调动人际互动，保证课程的顺利开展”（西班牙语译文）
Jose, Ingeniero Senior – Izzi Telecom
Tom Wang – E6D203 – E6000 CER操作
“Tom的演讲技巧非常出色。不仅讲述个性化Telstra特定HFC线路内容，还介绍相关Telstra配置。充分跟进学员提问。
Kancelot，技术专家 - Telstra
Tom Wang – E6D203 – E6000 CER操作
“Tom的演示和知识对培训材料进行了有效补充，有助于开展学习。”
Nathan Purcell，技术专家 – 网络 - Telstra
Tom Gibson – E6D203 – E6000 CER操作
“Tom对这份材料的介绍十分详尽，这是我参加过的最棒的一堂VILT课程。”
Stephen，技术主管 - Telstra
NBN培训课程（2018年8月）
Paul Lukowski – NXT301 – NBN
“感谢Paul Lukowski提供的杰出培训！”
- Udara Fonseka
Zoltan Kohel– E6D201 – Telco / Eltrona – Amsterdam
“……一切都很完美。讲师对演示主题的理解很深入，我随时可以提出各种问题。谢谢……”
-Alper – Telco / Eltrona
Paul Lukowski – TEC202 – Charter - Denver
“……课程很棒，Paul是一位杰出的讲师，鼓励学员提问，带动课堂互动氛围。知识渊博，轻松自如地向全体课程学员解释复杂概念。……”
-Mark Gueller – Charter
Ramiro Vinueza – DAC402 – TIGO - Guatemala
“……课程内容十分全面，培训师的讲解深入浅出，容易理解。对于未来的培训课程，我只有一项建议：或许可以针对实际机架开展更多的“动手”实验，更深入地了解卡、电缆及其余物理元件。其他方面都很棒……”
-Oscar Queme’ – TIGO Guatemala