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RUCKUS® Analytics is a cloud service for network intelligence and service assurance. It simplifies life for IT by leveraging machine learning and artificial intelligence. The service delivers automatic network health monitoring, powerful incident analytics and advanced client troubleshooting—plus reporting and dashboards—for RUCKUS enterprise networks. The Data Explorer tool lets IT flexibly explore the entire network data warehouse. The Melissa virtual network assistant is an AI-powered tool for answering a wide variety of queries posed by IT about network operations. By automating routine service assurance tasks, the service frees IT to focus on strategic projects they are uniquely equipped to address.
User expectations for network service levels are ever-increasing, and this trend shows no sign of abating. Modern networks must accommodate more users, devices, device types and data than ever before. RUCKUS Analytics gives IT the power to proactively address service issues before they affect service levels for users. It works with your RUCKUS network to allow the network to self-validate service levels without the need for overlay sensors. It accelerates network and client troubleshooting to minimize service disruptions. This leads to a more reliable network, better user experiences and higher productivity. The system integrates with IT service management tools from leading vendors, including ServiceNow and Salesforce.
RUCKUS Analytics increases efficiency for IT teams with sophisticated incident analytics powered by machine learning and artificial intelligence. It automatically identifies service incidents that arise from network anomalies and classifies them by severity, so IT knows which issues to address first. It performs a root cause analysis and makes specific recommendations for remediation. Network health monitoring lets IT tell at a glance how the network is performing, and readily demonstrate it to others in the organization. The service reduces the pressure on IT teams, who become much more efficient in performing service assurance tasks.
This video provides a walkthrough of key features in RUCKUS Analytics, a cloud service for network intelligence and service assurance. It covers modules that include the top-level dashboard, network health monitoring, incident analytics, client troubleshooting and more.
This video provides an introduction to RUCKUS Analytics, a cloud service for network intelligence and service assurance for your RUCKUS network.
There are four elements of modern incident analytics: identifying service inclidents, classifying them by severity, tracing root causes and recommending steps for remediation.